Field Service Management Built for Contractors

Convert enquiries into scheduled jobs, track technicians in real-time, and get paid faster – all in one SaaS platform.

  • No more messy WhatsApp job tracking.
  • No more missing site reports and photos.
  • Quotation → Job → Report → Invoice → Payment all linked.
No credit card required. Multi-tenant and secure.
Dashboard Mockup

Built for Field Service & Maintenance Teams

ServisNinja helps service contractors manage everything from sales to invoicing – especially if you run multiple site jobs every day.

M&E Contractors

Manage preventive maintenance, breakdown calls, and service reports.

Facility Management

Coordinate multiple buildings, assets, and technicians in one place.

Specialized Services

Lift service, HVAC, fire protection, pest control, cleaning and more.

In-house Teams

Internal maintenance departments that need better visibility & reports.

From Enquiry to Payment – One Connected Workflow

ServisNinja mirrors how real contractors operate, so your team doesn’t have to change everything overnight.

Capture Enquiries

Sales records new customer or request.

Send Quotation

Create and send quotations online.

Schedule Job

Assign technicians and set date.

Execution

Digital checklists & proof photos.

Auto Report

PDF report generated instantly.

Get Paid

Invoice & online payment.

  • Capture Enquiries
    Sales records new customer or request.
  • Send Quotation
    Create and send quotations online.
  • Schedule Job
    Assign technicians and set date.
  • Execution
    Digital checklists & proof photos.
  • Auto Report
    PDF report generated instantly.
  • Get Paid
    Invoice & online payment.

Everything Your Field Service Business Needs

Focus on your jobs – ServisNinja handles the admin, paperwork, and tracking in the background.

Multi-Tenant & Secure

Each company has its own secure workspace with separate data.

Job Dispatch & Assignment

Assign jobs to technicians with calendar or list-based views.

Live Technician Tracking

See who is on-site or on the way with GPS-based location updates.

Dynamic Checklist & Form Builder

Configure your own checklist and job forms – no coding required.

Customer Portal

Customers can view job status, reports, quotations, and invoices in one place.

Preventive Maintenance Scheduler

Automate recurring jobs with daily, weekly, monthly or annual schedules.

Technician Performance Analytics

Track jobs completed, hours spent, and on-time completion rate.

Online Payment Integration

Connect Billplz, Toyyibpay, Bayarcash, or Stripe to accept online payments.

Comprehensive Reporting

Financial dashboards, job performance, and maintenance tracking in one view.

ServisNinja Demo

See ServisNinja in Action

  • Visualize today’s jobs and technician status at a glance.
  • Drill down into each job to see checklists, photos, and reports.
  • Quickly identify overdue jobs and pending invoices.
Start Free Trial

Stay Ahead with Preventive Maintenance

Schedule recurring service visits, auto-generate jobs, and never miss a contract commitment again.

Auto-Schedule
Track Overdue
Compliance

Simple, Transparent Pricing

Choose the plan that suits your cash flow.

Monthly

Flexible monthly commitment.

RM 49 / month

  • Unlimited users
  • Quotation & invoice
  • Job scheduling & checklist
  • Customer portal
  • GPS tracking
Start Free Trial

Yearly

Best value for long term.

RM 360 / year

  • Save RM 228
  • Unlimited users
  • All features included
  • Priority support
Start Free Trial

Trusted by Modern Service Contractors

“ServisNinja helped us move away from paper and WhatsApp – now every job is tracked and reported properly.”

Operations Manager
M&E Contractor

“Our customers love the PDF reports and online portal. It makes us look much more professional.”

Director
Facility Management Company

Frequently Asked Questions

Yes. You can start with a small number of users and upgrade as your business grows.

No. ServisNinja is a fully hosted SaaS platform. We manage the infrastructure, security, and updates.

Yes. You can configure supported payment gateways like Billplz, Toyyibpay, Bayarcash, or Stripe from your company settings.

No. They can access quotations, reports, and invoices through a secure web portal.

Ready to Modernise Your Field Service Operations?

Start your free trial or book a live demo with our team to see how ServisNinja fits your workflow.